"His first pet-preservation client was a local guy from nearby Heber Springs, who phoned in tears, said Ms. Ross, who took the call. “He was this big biker guy, as we learned later, with long hair and tattoos,” she said, “but he was crying like a baby. ‘I am not going to put this dog in the ground,’ he said. ‘She deserves better than that.’ I told him we don’t do pets, but he just broke me down."
‘American Stuffers’ Family - Warm Hearts and Freeze-Dried Pets